Privacy Policy Effective Date: June 8th, 2025
Introduction Forgiven values your privacy and spiritual safety above all else. This Privacy Policy explains how we collect, use, and protect information when you use our confession, prayer, and spiritual growth app.
Information We Collect
- Anonymous User Data: We use Firebase Anonymous Authentication – no personal information, email, or name required.
- Spiritual Content: Anonymous confessions, celebrations, and prayer requests you choose to share.
- Usage Data: App interaction patterns, subscription status, and spiritual growth progress.
- Device Information: Device type, operating system, and IP address for technical functionality.
- Payment Information: Processed securely through RevenueCat for subscription management.
How We Use Your Information
- To provide secure, anonymous spiritual guidance and community support.
- To personalize your confession experience and penance recommendations.
- To moderate content and maintain a safe, supportive Christian environment.
- To deliver daily Scripture content and spiritual growth features.
- To process subscription payments and provide customer support.
Data Sharing and Security
- We never sell your spiritual data or personal information.
- Anonymous confessions remain completely private to you.
- Data is shared only with essential service providers (payment processing, content moderation).
- All spiritual content is encrypted and securely stored on Firebase servers.
- Community posts are anonymous by design – no personal identifiers are attached.
Your Spiritual Privacy Rights
- Complete anonymity – no email or personal details required
- Delete any confession or celebration content at any time
- Request complete account deletion through hello@format.partners or through Settings page in-app
- Access your usage data and subscription information
- Opt out of all notifications while maintaining account access
Content Moderation
- We use automated filtering to maintain a respectful spiritual environment
- Severely inappropriate content is removed to protect the community
- Spiritual confessions are never pre-reviewed by humans unless reported for abuse
GDPR Compliance Addition: For Users in the European Union and United Kingdom:
Data Processing & Rights Under GDPR, you have the following rights:
- Right to access your spiritual data
- Right to correct inaccurate information
- Right to request complete data deletion
- Right to restrict processing
- Right to data portability
- Right to object to processing
Data Storage & Transfer
- Your data is stored securely on Firebase servers with end-to-end encryption
- Data may be transferred outside the EU/UK through our service providers
- We ensure appropriate safeguards through standard contractual clauses
- Anonymous spiritual content cannot be linked back to your identity
Legal Basis We process your data based on:
- Your consent for spiritual guidance services
- Contract fulfillment (subscription service)
- Legitimate interests (app functionality and community safety)
Contact for GDPR Requests Email: hello@format.partners Response time: Within 30 days
Data Retention
- Account data: Until you request deletion
- Anonymous spiritual content: You control through in-app deletion
- Usage analytics: 24 months maximum
- Payment data: As required by financial regulations
Special Protections for Spiritual Content
- Confessions are encrypted and cannot be accessed by Forgiven staff
- Anonymous usernames protect your identity in community features
- No tracking of confession patterns for advertising purposes
- Spiritual growth data remains private to your account only
Contact Us For privacy questions, data requests, or spiritual content concerns: Email: hello@format.partners
Changes to This Policy We will notify users of any material changes to this Privacy Policy through in-app notifications and update the effective date above.